Frequently Asked Questions

  • About Product
  • About Company
  • About Payment/Price
  • About Shipping
  • Other

About Product

What's your MOQ?

Depends on your requirment of package and products. Usually, one carton is accept.

What's your capacity?

At the moment, 15 containers per month.

What is your packaging?

Such as: Cutlery: 100pcs/bag, 10bag/ctn or 50bags/ctn. Customize packing as your needs available.

Can you provide free samples?

Yes, free sample available without customized.

What's your main market?

Europe, the North America, Australia etc.

What certification do you have for the raw material?

We have FSC.

Could you share some product pictures for our promotion?

Sure, we will provide pictures with high resolution.

What is the shelf life of your products?

The shelf life of our products varies depending on the type and storage conditions. We can provide specific information for each product.

Do you have vedio of factory produce ?

Yes, we can send you vedio for reference.

Could you send us some real pictures?

Of course, we will take some real pictures and send you.

How many pieces in a 20ft container?

For wooden forks, it is around 3000000 pieces.

What package do you have?

We have bulk pack and invidually pack, depends on clients' requirements , we can accept customized pacakge.

What certification do you have?

We have LFGB&FDA test report.

What is your MOQ of wooden cutlery?

100000pcs per items.

Can I get free samples?

Yes, sample are free, you just neet to pay for express fee.

What is the material? Biodegradable? What type of wood?

Birch wood. Yes, it is biodegradable.

Can you customize it?

Yes.

About Company

Are your materials FSC certified?

Yes, of course.

What certication do you have for factory?

We have BRC/BSCI/SEDEX for factory.

What Sizes Are Available of Disposable Wooden Cutlery?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

What is the minimum order quantity for wholesale purchases?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

Can I get custom branding or designs on the cutlery?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

How do wooden and bamboo cutlery compare in terms of durability?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

What are the typical lead times for bulk orders?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

Do you offer free samples before placing a large order?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

What Certifications Do You Have?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

What is your payment term?

We offer Knife, fork, spoon, spork, napkin and also customized combo sets;

About Payment/Price

Can you accept payment without deposit?

Usually first order, 30% deposit by T/T, payment balance against B/L copy.

Are your prices negotiable?

Our prices are competitive, but we are open to discussing pricing based on the volume of the order and other factors.

Can I get a better price?

If the quantity can reach a 40ft, we'd like to provide you a better price.

What is your payment term?

30% deposit T/T first, paid the balance upon the copy of BL.

About Shipping

Can it be shipped to my forwarder?

Yes, please share your forwarder address with us.

What shipping service you can provide?

All shipping terms are available, like CIF, DDU, DAP, DDP etc.

What shipping options do you offer?

We offer various shipping options including sea freight, air freight, and express delivery. The choice depends on your urgency and budget.

Can you provide documentation for customs clearance?

Yes, we can provide all necessary documentation for customs clearance to facilitate smooth importation.

Do you provide DDP price?

Yes we can take care the shipping for clients.

Which port do you prefer to work?

Shanghai or Ningbo Por.

What's your delivery time?

35-45 days after receiving the deposit.

Other

How long is the shelf life of your products?

Within two years.

Can you accept customizationpackage?

Yes, of course.

Could you help to make my own branded designs, like carton printing?

Sure, we have professional deisgn team to make the drawings as per your requirements.

Are you factory?

Yes, Anhui Ancheng is our factory.

Do you have a quality control process in place?

Yes, we have a rigorous quality control process to ensure that all products meet our standards before shipment.

Are you already export this product to our country?

Yes, we have customer there and we have exported to your country already.

How many employees does your company have?

We have a sales and service team of 15 people and over 200 workers.

Are you manufacturer or trading company?

manufacturer and trading company.

Whether you can accept the inspection?

Yes< of course.

How many container do you delivery for one month?

40 containers.

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